SeaCity Museum is fully accessible for wheelchair users, including the café, toilets, and classrooms with fixed seating on the first floor in the main hall, Southampton’s Titanic Story and Southampton Gateway to the world. Our Customer Service Assistants are also trained in disability awareness so please ask a member of staff for any assistance you may need during your visit.
Our downloadable museum map might help you plan your visit, these are also available from the front desk.
You can also download our visual story to familiarise yourself with the venue before your visit.
We offer free admission for companions accompanying visitors with disabilities.
Toilets, including accessible toilets can be found on the ground and first floors. The accessible toilet on the first floor is accessed through a security door, a member of staff will be nearby and will be happy to unlock the door for you.
Baby change facilities are available on the ground floor.
All areas of the museum apart from the clock tower have step-free access. The first floor can be accessed via a lift from the ground floor.
Due to fire regulations, only four visitors using wheelchairs are able to access the upstairs of the museum at any one time.
Wheelchairs are available to borrow during your visit. Just ask at the front desk.
Our staff are fully trained to support visitors who require step free access during an emergency. Evacuation chairs and refuge points are available on all levels.
Assistance dogs are welcome in all areas of the museum.
Large print guides are available at the front desk.
Audio induction loop is fitted at the front desk, the shop and the café.
There are several blue badge parking bays close to the museum. The nearest is on Marlands Road. Further details on nearby blue badge parking can be found here.
For reasons of security and safety, SeaCity Museum has a maximum bag size policy in place. We’re sorry but items over 40cm x 80cm will not be admitted to the Museum. However, you can store these luggage items with staff at the front desk for £3 per item (For SeaCity Customers only) . Please ask at the front desk on arrival.
A buggy park is located on the ground floor opposite the front desk. Buggies and pushchairs are welcome throughout the museum if you would prefer to keep them with you.