Re-opening

SeaCity Museum is now open – Find out what you need to know before your visit below, and watch this short video which also covers what you need to know before visiting.

Current opening hours

The museum will initially be open on limited days to begin with. We’ll be open Monday, Wednesday, Friday and Sunday, 11am – 4pm (Last entry 2.30pm)

 

What’s open?

All three exhibitions will be open:

For safety reasons we have removed a small number of exhibits from display, such as our interactive telephones, dressing up clothes and some of the interactive toys.

Both the café and shop at SeaCity Museum will be open, but for ticket holders only. Only card payments will be accepted.

The lifts will still be in action for those who cannot use the stairs.

Toilets will be 1 person or 1 household per toilet.

 

Pre-booked timed tickets only

We’re limiting the number of visitors to help everyone follow social distancing guidelines. Pre-booked time slots ensure that visits are spread out throughout the day.

To book a ticket please visit our Art Tickets page. You will be asked to select a date and arrival time in 15min time slots, these are offered on a first-come, first served basis. Next day tickets will finish at 11.30pm the night before.

You must book in advance. Any visitors that have not pre-booked will be politely turned away from the museum.

Please arrive within 10 minutes of your timeslot. If you arrive late, we will not be able to guarantee you entry. Entry will be at the discretion of the staff, based on current visitor numbers.

Those unable to book online you can call the museum on 023 8083 4536 to book a ticket.

 

Track and trace

In order to assist the NHS’s Test and Trace service, the Council is maintaining a temporary record of our visitors. This information will be shared with the NHS if needed, in order to help contain clusters and outbreaks during the coronavirus pandemic.

The information we will collect about you is as follows:

  • Your name
  • A contact telephone number
  • The date of your visit, arrival time, and departure time

If we don’t have this data already on our systems, you will be asked to provide it.

This data will be held for 21 days, at which point it will be securely disposed of and deleted. If you prefer that we didn’t share this data with the NHS, you can opt-out. If you wish to do so, please notify a member of staff during your visit, or contact museums@southampton.gov.uk.

Please note that whilst providing your information is voluntary, we may refuse entry to buildings and services and carry them out remotely instead if necessary, in order to comply with government guidelines on Test and Trace and entry to public places and buildings.

More details about this use your personal data can be found here.

 

Social distancing measures

We have introduced the following measures to help with social distancing:

  • We have limited the number of people that are able to visit the museum at anyone one time.
  • Anyone wishing to visit must pre-book a timed ticket slot to ensure that visitor numbers are spread-out throughout the day.
  • We are operating a one-way route throughout the building, please follow the signage to help us manage your visit safely.

 

Cleaning

We will have hand sanitiser stations but you we recommend that visitors bring their own.

During our closure period the museum has been thoroughly cleaned. We have implemented enhanced cleaning regimes in line with government guidance.

Our staff have also been trained in hygiene and social distancing.

 

Face Coverings

As of 8 August 2020, it will be mandatory to wear face coverings in the gallery, except for those that are exempt. See Southampton City Council’s guidance on face coverings, under Public Safety.

Exemptions include:

  • young children under the age of 11
  • not being able to put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
  • if putting on, wearing or removing a face covering will cause you severe distress
  • if you are travelling with or providing assistance to someone who relies on lip reading to communicate
  • to avoid harm or injury, or the risk of harm or injury, to yourself or others
  • to avoid injury, or to escape a risk of harm, and you do not have a face covering with you
  • to eat or drink, but only if you need to
  • to take medication
  • if a police officer or other official requests you remove your face covering.

To make your own face coverings follow this online tutorial created by Solent University.

Group and Educational Bookings
If you’d like to discuss visiting us with a group or as part of a school please contact us at museums.education@southampton.gov.uk. You can also find out more about our educational offer, including our great online talks, Virtual Sessions and socially-distanced outreach opportunities by clicking here.